Shipping Policy

1. Order Processing

  • Processing Time: Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • If we experience a high volume of orders or unforeseen delays, processing times may increase. We will notify you by email if your order is delayed.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Shipping (US) 5–10 business days Calculated at checkout
Expedited Shipping (US) 2–5 business days Calculated at checkout
International Shipping 7–21 business days Varies by country

⚠️ Note: Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or carrier issues.

3. Shipping Confirmation & Order Tracking

  • You will receive a shipping confirmation email with a tracking number once your order has shipped.

  • Please allow up to 48 hours for tracking information to become available.

4. Shipping Locations

We currently ship to:

  • All 50 U.S. states

  • Most international countries

If your country is not listed at checkout, please contact us to see if we can arrange special shipping.

5. Customs, Duties, and Taxes

  • Domestic Orders (U.S.): No additional duties or taxes apply beyond what’s shown at checkout.

  • International Orders: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the responsibility of the customer.

6. Lost or Damaged Packages

We are not liable for products damaged or lost during shipping. If your order arrives damaged, please:

  • Save all packaging materials and damaged goods

  • Contact the shipping carrier to file a claim

  • Contact us at Nurviaofficial.com@gmail.com for further assistance

7. Incorrect Shipping Information

It is the customer’s responsibility to ensure the correct shipping address is provided. We are not responsible for orders shipped to incorrectly provided addresses.

If you notice a mistake, contact us immediately after placing your order. Once an order has shipped, we cannot change the address.

8. Questions?

For any shipping-related inquiries, contact us at:

Email: Nurviaofficial.com@gmail.com
Address: NURVIA LLC, 30 N Gould St #54358, Sheridan, WY 82801, US